The reality of our world: we shop online, track packages, order coffee in advance to skip the line, and even talk to our phone to book an appointment!
Yet, when it comes to our business, posting new career opening on our website is sometime a dreadful ordeal. Let alone having your customers contact you online to open a support request.
Join us to see how you can modernize and streamline your customer experience online and enable your staff service your customers better. We'll take a practical look on how you can:
Update your online presence
Incorporate customer support on your website
Enable voice and text based support
Manage customer cases
Keep your staff in the loop whether they're mobile or at their desks
Do all of the above without customizations and lengthy projects
This is 1 hour long webinar hosted by Yaroslav Pentsarskyy.
Yaroslav Pentsarskyy is the Director of Product at Origami. He's also 8 time Microsoft MVP, speaker at many local and worldwide tech events, and a published author of several SharePoint related books.